For those following the unfolding events in the Merrimack Valley of Massachusetts, I want to share our update this morning. We are so thrilled to report that no staff have been injured and no homes damaged. A few are displaced and staying with family and friends. We are fully functional, working remotely and collaborating with our teammates throughout the company. The situation is still quite fluid, but we are hoping things will become more clear throughout the day today. Thank you for all the messages of concern and support. I am cataloging them all and will be sharing them with the entire team. You’re all awesome and make it easy to do what we do for you!
Our Friday moring update:
First and foremost, we want to thank everyone who has reached out to express their concern for the safety of our staff. We are very pleased to report that no Onepath personnel have been injured by the events unfolding in the Merrimack Valley of Massachusetts. Some have been displaced and are safe with family or friends.
While the greatest impact has been just to the south of our North Andover office, we are choosing to keep that office closed for the safety of our staff. The “All Clear” has not been issued as of 7 AM and officials are asking people to remain out of the general area.
Our teams are fully online and operational and our other Centers of Excellence have been monitoring this situation and assisting as needed. We are actively making contact with any clients in the effected areas, so we can help get your phones forwarded and assist in any way we can.
Your calls to our office will be answered by a live person and we will be responding to your tickets as normal.
We will update you again later today, once the situation becomes more clear. Thank you for your concern and support. Our thoughts and well wishes remain with those impacted by this and by Hurricane Florence. Please stay safe!